Contour This Logo

Customer Success and Product Specialist

Chandler, ArizonaFull-time
About the Job
Important: To be considered you must send an email to jobs@contourthis.com. Don't forget to send us your resume too, either in the email or through the job board.

Subject:
Customer Success Application

Message:
Your answer to the following question - How did you get started in baseball?

Job Description:
The role of Customer Success and Product Specialist includes aspects of account management and customer service. 

Must be able to work from our office in Chandler, AZ.

Responsibilities:
  • Develop relationships with customers, vendors, influencers, coaches, and players in order to drive success for customers. 
  • Pursue relationships with potential new accounts and seek business expansion opportunities with current customers. 
  • Has detailed knowledge of baseball and ensures that products and services consistently meet customer's needs. 
  • Respond to current and potential customer requests in a timely manner.

This role is for our Prolete Athletics brand.

Preferred Qualifications:
  • Experience in an advertising, demand and lead generation, affiliate marketing or other agency setting.
  • Experience with baseball.
  • 1 year minimum experience with Customer Service, Sales, or related role.
  • Experience utilizing a CRM.
  • Experience with performance reporting and activity reports.
  • Familiar with YouTube, Facebook, Instagram, Tiktok and/or other social media channels 
  • Excellent oral and written communication skills
  • High attention to detail and great organizational skills.
  • Self-starter but also comfortable taking directions and working in a team environment.
  • Ability to manage and prioritize multiple competing tasks.
Compensation: Salary DOE.
About

Contour This is a digital publishing company working with experts, influencers, and creators to reach and engage their audience through the world wide web.